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Why is my account locked?

Kale accounts may be suspended for violating our Community Guidelines or Terms of Use. This helps us keep Kale a safe, trustworthy platform for creators and brands alike.

Common reasons an account may be suspended include, but are not limited to:

  • Posting content that violates our Community Guidelines

  • Violating Kale's Terms of Use

  • Fraudulent or misleading activity on the platform

  • Repeated or severe policy violations

  • Removing Kale content from social platforms

What happens if my account is suspended?

  • You may lose access to challenges, rewards, and other account features while suspended

  • Any pending rewards or payments may be put on hold

What can I do if I think this was a mistake?

If you believe your account was suspended in error, reach out to our Support Team and we'll take a look.

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