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How do I earn points in a tournament?

Each tournament has different actions, and each action has specific instructions. Be sure to follow them closely to receive full points.

Once a tournament has ended, all submitted entries are considered final and used for scoring. Please note that we do not issue manual adjustments or additional points after the tournament concludes.

Tournament Actions

đŸ“±Social Actions

Earn points by engaging with your favorite brands on Instagram and TikTok.

TikTok mentions can take up to 24 hours to appear.

💡 Tip: For every social action, make sure to tag the brand! You'll need to go into the Kale app afterward and submit your post to confirm you completed the action.

Post a story

Follow the prompt, post to your story and tag the brand. Content must be original—AI-generated or stolen content isn't accepted. Make sure to keep your story up for at least 24 hours!

Post to your feed

Post to your feed and tag the brand. Content must be original—AI-generated or stolen content isn't accepted.

Reshare a brand's post

Reshare the brand's post to your story and tag the brand.

Comment on a brand's post

Comment on the brand's IG or TikTok post. Your comment must include text—emoji-only comments don't count.

Tag the brand in a friend's post

Comment on a friend's post and tag the brand. Your comment must include text—emoji-only comments don't count.

📍In-App & Purchase Actions

Earn points by showing off how you're a superfan!

Upload a photo

Upload a photo directly in the Kale app—no need to post it to your socials. If you submit multiple photos at once, they all need to meet requirements. If even one doesn't, the whole submission earns 0 points.

Make a purchase

Connect your card to Plaid, and make a purchase to earn points. Some tournaments may ask for a purchase from a specific retailer or store, or directly from the brand.

Make sure to use same card linked in your Plaid account to complete your purchase. Points for purchases may take up to 24-48 hours to process.

Points may be deducted if you return the item.

Submit a receipt

Receipts must clearly show the purchased product and a purchase date within the tournament period to be eligible for points. Submissions that are unclear, incomplete, or outside the valid date range may not be accepted. We do not accept screenshots of receipts at this time.

Check into a location

Use the Check In locator to find the nearest location eligible for points! When you arrive at your location, hit Check In. You can check into a location up to one time a day.

Cast a vote

Vote for your favorite! If your choice has the most votes, you'll receive points at the end of the voting period.

FAQs

Why didn’t I receive any points?

There are a few common reasons:

  • You have not joined tournament

  • The action was incomplete or didn’t meet requirements

  • You’ve reached the daily or total limit for that action

  • Your submission is still being reviewed or processed

  • You did not tag the brand or submit the action in the Kale app

Is there a limit to how many actions I can complete?

Some actions may have daily or total limits depending on the tournament.

You can check how many actions you have remaining directly in the app.

How long does it take for points to appear?

Points may take some time process, depending on the action. Purchases and receipt submissions can take up to 24-48 hours to be reflected in your total.

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